I have taken over support of our new Xenapp 5 portal running on Windows 2008 and one of the first issues reported by our users was they don't see any options to save files from any of our published apps to save to their local client drives. I found that in the terminal server configuration for the ICA-TCP connection that under redirection 'Drives' was disabled. After enabling it, it now maps the local client drive (H$) to the V: drive and the path is 'C:Documents and settingsusernamemy documents.
However when they go to save a file to this location from within our published apps (basically just office applications like Word, Excel, Powerpoint), after getting the CDM read warnings, it says 'Access Denied' and they can't save to their local drives. So I have 2 questions:
1) Why are they getting access denied when trying to save files to their local drives?
2) Is there a way to have the local drives map to the root of their C drive rather than there profile location or is this the default and just how it works?