When making appointments for a business meeting, avoid scheduling them to a Friday, as this day is reserved for Muslims to pray. Arrive in time for a meeting but be prepared to wait. Malays and Indians usually have a relaxed attitude to time while Chinese are normally punctual. This means for you: be punctual.
When having a first meeting with a party does not expect business decisions to be made. Initial meetings are usually used for building rapport as business relationships are based on familiarity and trust. They are always started with small talk. Personal questions are not very adequate but questions on hobbies or interests, sometimes also on family, are fine.
Malaysian culture, and this refers to business culture as well, is very hierarchical so make sure to treat persons of senior ranks with great respect.
When communicating be very polite. Under no circumstances should you show anger in public as this is considered very rude. Also, never criticize and embarrass a colleague in front of a group. Do not say “no”, rather use forms such as “I will try”.
When making appointments for a business meeting, avoid scheduling them to a Friday, as this day is reserved for Muslims to pray. Arrive in time for a meeting but be prepared to wait. Malays and Indians usually have a relaxed attitude to time while Chinese are normally punctual. This means for you: be punctual.When having a first meeting with a party does not expect business decisions to be made. Initial meetings are usually used for building rapport as business relationships are based on familiarity and trust. They are always started with small talk. Personal questions are not very adequate but questions on hobbies or interests, sometimes also on family, are fine.Malaysian culture, and this refers to business culture as well, is very hierarchical so make sure to treat persons of senior ranks with great respect.When communicating be very polite. Under no circumstances should you show anger in public as this is considered very rude. Also, never criticize and embarrass a colleague in front of a group. Do not say “no”, rather use forms such as “I will try”.
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