24th November 2014
Mr. Viset Sontichai
Manager, Area Sales Department
Thai Airways International
6 Larn Luang Road
Bangkok 10100
Dear Sir,
RE: Ticket No: ETKT 217 2305906715 – 67 Refund Request
T.V. Air Bookings issued e-tickets No. ETKT 217 2305906715, Booking Ref: TG/QL76J6, for passenger named Mr. SIRIJINDA / WORAKORN for travel BKK-HND // NRT-BKK, departure from BKK on 28 Nov 2014.
Unfortunately, the passenger could not travel on that day and tried to postpone to the date 12 Dec instead. However, all seats filled, so the passenger cannot travel. The passenger contacted Thai Airways himself and was notified that we have to cancel the ticket for him and inform you for this cancellation. The attached herewith is the passenger’s letter of explanation for you reference.
Due to this unexpected and unavoidable situation we will be very much grateful if you could kindly accept the ticket for full refunds for the passenger.
Your kind consideration and approval in this matter will be most appreciates. Should you need further information please do not hesitate to contact me at 02-238-3936.
Sincerely yours,
Anupong Kittilaksanon
General Manager