Travel agent: Continental Express. Good afternoon. Tony speaking. How can I help you?
Joanna Page: Hello, It’s Joanna Page. We spoke last week, and you were very helpful.
Travel agent: Oh, yes, Ms Page, I remember. You wanted to find out about flights and hotels
for your journey to Boston and Chicago. Right?
Joanna Page: That’s it. Well, I’ve decided what I want to do now, and I’d like you to make
some reservations for me, please.
Travel agent: Fine. Go ahead.
Joanna Page: Well, I want to leave New York on Monday July 26 and go to Boston first.
Ideally I’d like a flight around noon – late morning or early afternoon would
be fine.
Travel agent: Let me just have a look … yes, there’re a flight at 12.10 from Kennedy Airport to Boston. How does that sound?
Joanna Page: That’s fine. What’s the availability?
Travel agent: Oh, there are plenty of seats left on that one. Now, where do you want to stay in Boston?
Joanna Page: The Great Eastern Hotel in Boston. Could you book me in for two night, July 26 and 27
Travel agent: Sure. What sort of room do you want?
Joanna Page: Oh, a single room with a shower would be fine, I think.
Travel agent: OK. A single with a shower for two nights, July 26 and 27 …
Joanna Page: Yes, that’s it. Then on Wednesday, July 28 I need to go to Chicago. Is there a morning flight?
Travel agent: Hold on a moment … yes, there’s a flight leaving Boston at 10.30. How’s that?
Joanna Page: Sounds fine. Can you book that for me?
Travel agent: Sure. Now when do you want to come back and where do you want to stay in Chicago?
Joanna Page: Well, I’ve got friends in Chicago who’ll stay with, which is good, as I don’t know how long I need to be there. As long as my ticket is open for my return to New York, I can make the reservation from Chicago, can’t I?
Travel agent: Yes, that’s no problem. There are plenty of flights every day from Chicago back to New York. Is there anything else I can do for you now?
Joanna Page: No, that’s it, as long as you email me all the details and confirmation of the reservations. That’s all I need until you send me the tickets.
Travel agent: Sure. You’ll be hearing soon. Thanks for making the reservations with us, Bye
Travel agent: Continental Express. Good afternoon. Tony speaking. How can I help you?
Joanna Page: Hello, It’s Joanna Page. We spoke last week, and you were very helpful.
Travel agent: Oh, yes, Ms Page, I remember. You wanted to find out about flights and hotels
for your journey to Boston and Chicago. Right?
Joanna Page: That’s it. Well, I’ve decided what I want to do now, and I’d like you to make
some reservations for me, please.
Travel agent: Fine. Go ahead.
Joanna Page: Well, I want to leave New York on Monday July 26 and go to Boston first.
Ideally I’d like a flight around noon – late morning or early afternoon would
be fine.
Travel agent: Let me just have a look … yes, there’re a flight at 12.10 from Kennedy Airport to Boston. How does that sound?
Joanna Page: That’s fine. What’s the availability?
Travel agent: Oh, there are plenty of seats left on that one. Now, where do you want to stay in Boston?
Joanna Page: The Great Eastern Hotel in Boston. Could you book me in for two night, July 26 and 27
Travel agent: Sure. What sort of room do you want?
Joanna Page: Oh, a single room with a shower would be fine, I think.
Travel agent: OK. A single with a shower for two nights, July 26 and 27 …
Joanna Page: Yes, that’s it. Then on Wednesday, July 28 I need to go to Chicago. Is there a morning flight?
Travel agent: Hold on a moment … yes, there’s a flight leaving Boston at 10.30. How’s that?
Joanna Page: Sounds fine. Can you book that for me?
Travel agent: Sure. Now when do you want to come back and where do you want to stay in Chicago?
Joanna Page: Well, I’ve got friends in Chicago who’ll stay with, which is good, as I don’t know how long I need to be there. As long as my ticket is open for my return to New York, I can make the reservation from Chicago, can’t I?
Travel agent: Yes, that’s no problem. There are plenty of flights every day from Chicago back to New York. Is there anything else I can do for you now?
Joanna Page: No, that’s it, as long as you email me all the details and confirmation of the reservations. That’s all I need until you send me the tickets.
Travel agent: Sure. You’ll be hearing soon. Thanks for making the reservations with us, Bye
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