Network Support Administrator
1 x Permanent/ Full Time
1 x Fixed Term/ Full Time
Salary: £20,900 - £23,600
Location: Cambridge
What it’s about
We are looking to recruit enthusiastic individuals to join the Centre Quality and Compliance Unit based at our head office in the centre of Cambridge. The Centre Quality and Compliance Unit works closely with examination centres around the world, covering a range of activities including registering new centres, training and monitoring them.
What you’ll be doing
Reporting to the Network Support Manager, your responsibilities will include:
• Processing applications and registrations within tight deadlines, including liaising with other departments and keeping the customer informed
• Proactively dealing with customer queries from our worldwide base of customers
• Data entry and management of customer records
• Checking and processing claim forms
• Providing assistance to Network Support Managers if required to help with their tasks
What we’re looking for
• You will be organised, flexible and able to keep to tight deadlines under pressure and will enjoy working as part of a team while also taking responsibility for your own workload.
• You will be a highly motivated administrator, with excellent MS Office skills along with a working knowledge of using databases.
• You must be confident working in a busy environment, dealing with a global customer base, and be good at managing your own time. Excellent communication skills and customer focus are essential.
• You will be educated at least to ‘A’ level standard.
We offer a generous training and development programme for staff, and due to the organisation’s global customer base this position also provides occasional opportunities for overtime work in the evenings and at weekends.
Who we are
Cambridge English Language Assessment (www.cambridgeenglish.org) is a division of Cambridge Assessment (www.cambridgeassessment.org.uk), a not-for-profit department of University of Cambridge. We develop and produce the most valuable range of qualifications for learners and teachers of English in the world. Over 5 million people in 130 countries take our exams every year. Around the world over 20,000 universities, employers, government ministries and other organisations rely on our exams and qualifications as proof of English language ability.
Benefits
• Generous contributory pension
• 28 days annual leave, plus bank holidays
• Annual performance related bonus and increases (discretionary)
• Enhanced maternity/paternity pay and childcare voucher scheme
• Employee discount and cash back scheme at 1,200 retailers
• Cycle scheme
• Subsidised canteens
• Corporate discounts on BUPACare, Gym memberships and car rental
• Support for professional qualifications
The closing date for applications is 17/01/2016 and interviews will take place on 04/02/2016.
To find out more about this role please view the job description, or alternatively apply on line now by uploading your covering letter and CV.
As part of your recruitment process you will be required to undergo a background screening. This will be carried out by our selected supplier, Credence Background Screening Limited.
Cambridge Assessment is an equal opportunities employer
Subscribe to Publications
เกี่ยวกับบริษัทนี้
ติดตามบริษัท
Established over 150 years ago, Cambridge Assessment owns and manages the University's three exam boards (CIE, Cambridge English and OCR) and carries out leading-edge academic and operational research on assessment in education.
We deliver educational assessment to eight million learners in over 160 countries every year. We cover a broad and comprehensive range of disciplines, enabling learners to access a wide range of skills and knowledge