INSTRUCTION / GUIDE FOR COMPLETING THE POSITION DESCRIPTION :
A: POSITION SUMMARY:
Summarizes in three or four brief but concise sentences, the primary reason for having this
position in the Bank and functions for which the position has been delegated responsibility
and accountability.
B: PRIMARY DUTIES AND RESPONSIBILIES AND TIME SPENT:
Duties should be listed in their approximate order of importance and in bullet - point form.
In preparing the responsibilities, observe the following techniques:
1) Begin each sentence with an action verb eg. Manage, Lead, Consult, Execute, Action etc..
2) Include examples of any unusual duties, which occur only at certain intervals monthly, quarterly etc – or as the occasion arises.
3) Do not attempt to set down every detail of job. Give only as much information as is necessary to define clearly what level of skills, responsibility and knowledge are required.
4) Give an approximate indication of time spent a day on the duties + responsibilities.(if possible)
C: KEY RESULT AREAS :
Please describe what end results and deliverables you will measure this position on eg. for
tellers, KRA would include excellent customer satisfaction feedback, no cash shortage,
etc..
D: CORE SKILLS AND COMPETENCIES REQUIRED :
Please list 3 to 5 critical skills and competencies required to do the job effectively. Competencies are defined as behaviors which are observable and measurable eg people management.
E: EXPERIENCE AND BACKGROUND REQUIREMENT :
Describe in bullet point form the minimum work experience and background which a
person filling this position should have.
F: EDUCATION REQUIREMENTS:
Describe any basic and special qualifications required to successfully perform in the position.