Customers can speak, read and write Japanese. I think it will communicate with you as well.
No we do not accept direct e-mail from customers. However, If you request the customer to setup team viewer , I can arrange to check his environment remotely. Please schedule it some time next week on 17th or 18th between 10AM and 5 Pm Japan time.
#19 Updated by Ex-CS Overseas CS-Thailand about 1 month ago
OK, I will wait.
Thailand time + 2 = Japan time