However, Megasol guarantees that Megasol will respond within the timescales provided for in section ง 2.1 and will do its utmost to prevent any damage or loss, direct or indirect, to LICENSEE due to or caused by errors or anomalies in Corniche or CornicheNet. An anomaly is herein defined as a designed outcome from Corniche or CornicheNet or CornicheAPl the effects of which meet Megasol requirements for its general customers but which do not, either partially or fully, meet the needs of LICENSEE.