1. Establishing a sense of urgency
Identifying and discussing crises potentiai crises or maior Opportunities
2. Creating the guiding coaiition
Putting together a group with enough power to iead the change
Getting the group to work together tike a team
3. DevelOping a visionand strategy
Using every vehicie pos8ibte to constantiy communicate the new vision and strategies
Having the gurding ceaiition rote mode the behavior expected of employees
4. Communicating the change Vision I Gettingrid of obstacles