Address Cleansing & Validation System
Initially vendor will provide a total of 6 personnel resources. 4 of them will be address cleaner, 1 of them
will be address QC and 1 of them will be Master Data QC. The number of business steward team could be changed (up or
down) depending on whether vendor can complete cleaning a number of addresses within given timeframe. According
to the SLA agreement, TMB is subject to provide sufficient resources and effort to complete the approval within 7
calendar days since an/a address/master record is submitted from Vendor QCs. Any records (both address and master
data) that don’t receive the approval/reject would be automatically approved when the end of 7 days reached.