Questionnaire Analysis
The questionnaire consists of seven sections and measures the agreement level of the respondents by using a 7-point Likert scale. The results of descriptive analyses are provided below.
Information and Communication Technology
The respondents agree that they have a basic developed system in order to respond the customer orders. The system is appeared to moderately provide the communication and secure information transaction among supply chain members. They seem to slightly follow the technology in order to be innovative in their operations. However the system is weak in that it cannot provide statistical analyses and generate necessary reports and furthermore cannot improve supply chain activities (Table 2).