Being the key person to support the company’s implementation of the new software system.
• Develops, customizes and codes all related forms and report of SQL System or SQL Database.
• Maintaining the development of the system and integrating IT knowledge of the software to enhance the system competencies for the full extensions of the transactions and company requirements.
• Conducting diagnosis to investigate and resolve issues at the customer site or remotely.
• Attempting to resolve issues at the earliest possible stage within capabilities, despite which ‘level of support’ should resolve it.
• Building, updating and deploying system server and operating environments, modifying / customizing commercial programs if required.
• Monitoring, maintaining and administering Development Team.
• Following up on processes for change and incident management and documentation maintenance.