Being intensely listened to by the boss actually releases
endorphins in people’s brains, which cause them to feel
happier and better about themselves. When you listen, be
sure to nod, smile, and watch the person’s face intently.
Show that whatever the person is saying is of great interest
and importance to you. Active listening only takes a few
moments each day, but it has a powerful, positive effect on
how people do their jobs