hi I’m with environmental services I know such a car light is so I is anything that can help you with how for it to relieve the pain that stuff right here what Terry do this is a request that is beyond Terry scope of duties as an environmental service technician but see Terry handles this request okay well let me can you nurse work with in every patient room there is a whiteboard with the attending nurse’s name and phone number written at the top this reduces anxiety for the patient because they physically see you making pay hi Mary mister with environmental services I know so called light is on room 123 yes the patients say this isn’t it quite a beating yes okay l’ll letter now right now you nurse Mary which is location right on the whiteboard patient miss you being here in just a few to you not happy I which a pain is there anything I can do for you let’s stop right here although Terry needed to call the nurse for the patient’s request there are other things terry can still do for the patient everyone who goes into a patient room can do an environmental assessment making sure the room is clutter-free unnecessary items are within reach to the patient let’s watch terry as he completes an environmental assessment He couldn’t help but the polls have slipped out to places if you could help with those would be great maybe contract pillow underneath my arm here fire no problem okay I G run grab this room mine and watch army as that I V will when atoms that being 80 gal well also notice that should be a side table here’s