Individual Differences
Not all people react in similar ways to job enrichment interventions. Individual
differences—among them, a worker’s knowledge and skill levels, growth-need strength,
and satisfaction with contextual factors—moderate the relationships among core
dimensions, psychological states, and outcomes. “Worker knowledge and skill” refers
to the education and experience levels characterizing the workforce. If employees
lack the appropriate skills, for example, increasing skill variety may not improve a
job’s meaningfulness. Similarly, if workers lack the intrinsic motivation to grow and
develop personally, attempts to provide them with increased autonomy may be resisted.