Digital citizenship is how people talk on or handle digital devices. How people talk on IM is digital citizenship. Also typing in capital letters could be shouting in one culture but joking around in another. That is one way digital citizenship can be looked at. Another way digital citizenship can be looked at is by abbreviating, it could mean something else in other places around the world, it could be something insulting, or it might be taken as a racial comment. Because of this, we must be careful with what we say online. Things can be misunderstood very easily.