Due to the nature of bulk ordering and the high cost associated with bulk returns, all special order sales are final. If you believe your returns request should be assessed beyond our listedreturn policy for bulk orders (i.e. for damages,defects, etc.), please contact customer care for assistance. We also reserve the right to limit quantities of items purchased by each customer and to charge fees or extra shipping costs for backordered products. Please review our Terms of Use for further information.