A fee-based information service serves the library's non-primary library clientele by providing document delivery, research services,and other products, usually on a cost-recovery basis. There are many reasons why it is especially important for the staff to monitor, in both
formal and informal ways, the service's effectiveness, and the clients'
A fee-based information service serves the library's non-primary library clientele by providing document delivery, research services,and other products, usually on a cost-recovery basis. There are many reasons why it is especially important for the staff to monitor, in both formal and informal ways, the service's effectiveness, and the clients'
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