Frequently Asked Questions
I forgot my username and/or password What are your membership prices & payment options? What is the difference between a standard & premium member? How do I increase my chances in finding someone? How do I cancel my recurring membership? How do I upload photos to my profile? How do I delete my photo from my profile ? How to add more information about myself on my profile? How do I change my email address or password ? Why are my upgrade attempts being rejected? How would a charge appear on my credit card statement? How do I send messages to other members? I received a spam message. What should I do? What are 'likes' & 'matches' and how does it work? How do I block / unblock another member? What does the green icon indicate on a profile thumb? What does the 'star' icon mean on a profile thumb? What is safe mode? Are there payment alternatives besides credit card payment? How do I change my username / location / age ? How can I delete my account? Who to contact for billing related questions?