he seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Dear customer We're so sorry about the slowly shipping this time. First,could you pls help us to recheck your address? 251 Moo 5 phothong phangsilathong KP 62120 Thailand is that correct?? waiting for your confirmation. no matter what has happened,we would be responsible for all. warm regards"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Centre.