If you lead with impact, you have both the
resilience and the emotional capacity to
make things happen. You create meaning in
both your and others’ work by engaging with
both the head and the heart. You generate
confidence and you empower others to step up
– drawing out their strengths. You recognise
great performance, and you provide meaningful
feedback. You also encourage cross-functional
working to broaden capabilities and you identify
opportunities for development.