Dear Customer,
We have received your order, and we thank you for choosing iKoula !
However you need to provide us a valid ID document in order to proceed to your account validation & a valid phone number.
You can send it to us either by fax (+33 1 84 01 02 50 ) or by scan at validation@ikoula.com.
By this security procedure we intend to fight cybercriminality, and protect our customers.
As soon as we receive this proof of your identity, we will valid your customer account and proceed to your order.
Please note that in the absence of a response within one month, your account and order may be put on hold and/or deleted.
Fell free to contact us if you have any questions.
Sincerely,