Hi, everyone, thanks for coming and welcome . First, I’ll go over
what we hope to achieve in this morning’s session. Right, 4 how you
as you know, we are discussing ideas for improving quality control.
We’ll start by brainstorming ideas for 15 minutes in 7 small groups of three
After that, each group will 8 show its ideas , and
then I’ll ask you to vote for the best three. Finally, we’ll 10 draw up a plan of
action. Is that clear? OK, we’ll get started.