Answer all incoming calls and redirect them or keep messages. Put callers at ease and obtains accurate, complete information.
Keep records of calls placed and received
Updates and maintains personal copy of staff directory and other resources to ensure accurate dispensing of information.
Receive and classify incoming courier (DHL, Fedex, GDA etc.) incoming documents ,out going documents ,incoming courier for further distribution.
Providing information and solving unexpected situation to guests/visitors.
Serve visitors by greeting, welcoming, directing and announcing them appropriately. Addressing quests/visitors to concerned staff.
Take messages / (sometimes) orders for Subgroups/Div. while they’re out of office for seminar/Team building
Schedule meetings and conference rooms as well as prepare the refreshment as requested.
Update the extension number for all plant on the intranet.
Receive/send mails to SubGroup
Assist in the planning and preparation of meetings, conferences and conference telephone calls
On air announcement for any special occasion/emergency cases.
Classify courier (DHL, Fedex, GDA etc.) expenses of each Sub group/Div.for monthly report to Accounting.
Prepare contract of AIS, True for approval from BTC directors.
Take care all team of maid for the working hour and related issue
Take care mailroom and messenger and all relevant issue for the missing and delayed documents.
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Full-time equivalent