The stratum for hotels was divided into managers and owner-managers. Twenty (20) respondents were
randomly selected from the owner-managers strata and ten (10) respondents from that of the managers. The
strata for guest houses were again divided in owner-managers and managers. The simple random sampling was
used to select twenty (20) owner-managers and ten (10) managers to respond to research instrument. Table 1
show the sample size for the study which was randomly selected from accessible population of 55 hotels and 45
guest houses.