Hi,
Thanks for your response. Unfortunately, we weren't able to verify that you own this account based on the photo provided. At this time, we can’t give you access to this account or take any further action on it.
Protecting the privacy of the people who use Instagram is very important to us. That's why we asked that you provide a photo of yourself holding a hand-written code.
Without receiving a photo that matches the account, we can't verify that the account belongs to you. Please reply to this email with what we previously requested in order for us to assist you.
Thanks,
Elliott
Community Operations
Instagram