As an effective manager, I believe its your responsibility to instill certain self-management techniques in each person you manage. There are 5 steps that control that persons success or failure. - See more at: http://selfhelpishere.com/book-review-what-to-say-when-you-talk-to-yourself-5-steps-that-control-your-success-or-failure/#sthash.L3yXmt15.dpuf