Furthermore, in accordance with the criteria and procedure of the Royal Decree on Good Governance administration at the ministerial, provincial and district level had to establish a service link to facilitate the public. All citizens should be able to contact, inquire for information, and apply for permission or approval as a one stop service. Thus, Service Link was initially implemented in B.E.2547 (2004). Service Link has been implemented in many forms such as: Service link for fundamental infrastructure, Service link for small enterprises, Ministerial service link, and the most well-known the Government Counter Service (GCS). In order to provide more channels for citizens to access public service and information, the Government Counter Service (GCS) in the form of public service Mobile Units and the Government Contact Center (GCC: 1111) have also been initiated. Furthermore, E-Service is another public service channel that many government agencies and OPDC have been continuously developing in order to provide