The franchisee who experiences a serious problem with its franchisor should turn first to the franchise agreement for an understanding of what right and remedies may be provided for problems the franchisor anticipated when the franchise agreement was drafted and sold. The difficulty for the franchisee,however,is that to the extent that a franchisor can anticipate problems, its lawyers will usually draft provisions to deal with them that tend to be biased in its favor. Problems that the franchisor failed to anticipate, almost by definition will not be covered by the franchise contract,leaving the franchisee to seek other and more uncertain means of recourse.