Study results showed that perceived eWOM
credibility had a significant effect on acceptance and
use of eWOM for both male customers and female
customers. Study results showed that perceived
eWOM credibility had a greater effect on acceptance
and use of eWOM for female customers (β = 0.758, R2
= 0.563) than for male customers (β = 0.650, R2 =
0.414). Study results showed that female customers are
more likely to use credible eWOM to make purchasing
decisions than male customers.