All of these coaching behaviors provide the staff with greater exposure to the manager's role and responsibilities, owing to the increased interaction between the nurse and the manager. The role of leader thus becomes more familiar, and one that staff can understand and aspire to. A recent study on the next generation of leadership by Odgers Berndtson and the Cass Business School of City University London concludes that the transfer of knowledge between leaders and potential leaders is essential to success, and this can only occur when current leaders and the next generation work closely, taking the time to listen to and learn from each other.