An active user forum where we share ideas and experiences
ServiceMind is iSpoc's active user forum where users and developers put each other in competition - and where good ideas are born.
The purpose of ServiceMind is to involve IHLP users in the development of our software products. Through ServiceMind you also get the option to draw on each other's experiences, share ideas and propose the development of new products.
Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales, because consumers might take their business to a competitor