This research adopted content analysis to refine the data extracted from the discussion (Mertens, 1998). Each focus group discussion was video-recorded and transcribed verbatim. Verbatim quotes were also used to convey the exact tenor of group members’ comments so data reliability would not be jeopardized (Neuendorf, 2002). The transcriptions were analyzed, as suggested by Miles and Huberman (1994). One of the authors was the primary data analyst. Initially, the researcher read the transcript to acquire a feel for the data. Next, recurring
themes that related to the study’s research objectives were identified to obtain the effect of color traits on corporate branding. The process was carried out on a within-case basis and then on a between-case basis.