So what can you do if you’re troubled by a co-worker, friend or loved one who talks too much? Here are five simple suggestions that might help:
First, listen—but not for too long. As you are listening, try to formulate for yourself what this person is trying to communicate: Is it a wish to be admired? A thought that they cannot get out of their head? A feeling that they cannot manage? (See my PT colleague Sophia Dembling’s terrific blog about what it feels like to listen too long.)
After listening for a little while and formulating what they are trying to communicate, ask them if they would mind terribly if you interrupt them. They might say, “No, no, I’m talking too much, you go ahead.” (Don’t get caught up in denying this truth out of politeness; it will just distract you both.) If they say, “Let me just finish this thought,” respond gently with something like, “Oh, I thought you had finished. Can I tell you what I heard you say?” (Of course, some people still have to say it their own way. Let them finish, since you won’t have a choice; but then interrupt them as soon as they start to move to something else.)
When you interrupt, be ready to say something about what you hear them saying. Don’t go for a deep psychological explanation. Something simple and to the point, but if possible, something that reflects something positive about them. Don’t be surprised if they start to talk over you—many people talk over everyone else because they are afraid of criticism. Again, say, “Wait, I’d like to finish my thought now,” and then say what you were going to say about them.
Don’t stop with a comment about them. Add some experience of your own that will confirm that you understand what they’re experiencing. A memory of a similar event, a similar feeling, a funny story—anything that gives you a chance to share your own experience but that you can tie to theirs.
Stop the conversation when it goes on too long. It’s really not damaging to tell someone who you’ve been listening to for more time than you have to spare (and more than you want to give away) that you’re really sorry, but you have work you have to do and you’ll have to continue this conversation later. And if they are the kind of person who comes back later to continue the conversation, just say, “No, sorry, I’m busy right now"—because, finally, you have the right to protect your own boundaries.
ดังนั้น คุณถ้าคุณกำลังทุกข์ โดยผู้ร่วมงาน เพื่อนหรือคนที่พูดมากเกินไปหรือไม่ นี่คือคำแนะนำง่าย ๆ ห้าที่อาจช่วย:ฟังครั้งแรก — แต่ไม่นานเกินไป คุณฟัง พยายามที่จะกำหนดตัวเองว่าคนนี้พยายามสื่อสารอะไร: จะต้องการชื่นชมได้หรือไม่ คิดว่าพวกเขาไม่สามารถได้รับจากหัวของพวกเขา ความรู้สึกที่พวกเขาไม่สามารถจัดการได้อย่างไร (ดู PT ของเพื่อนผม Dembling โซเฟียบล็อกที่ยอดเยี่ยมเกี่ยวกับอะไรที่มันรู้สึกเหมือนฟังนานเกินไป) หลังจากฟังสักเล็กน้อย และการสิ่งที่พวกเขากำลังพยายามสื่อสาร ขอให้ถ้า จะใจชะมัดหากคุณทำ พวกเขาอาจพูดว่า "ไม่มี ไม่มี ผมพูดมากเกินไป ไปข้างหน้า" (ไม่โดนปฏิเสธความจริงนี้จากสุภาพ เพียงจะกวนใจคุณทั้งสอง) ถ้าพวกเขาพูดว่า "ขอให้ผมเพียงแค่นี้ความคิด ตอบเบา ๆ กับสิ่งที่ต้อง "โอ้ ผมคิดว่า คุณจบ สามารถฉันบอกคุณสิ่งที่ฉันได้ยินคุณพูด" (แน่นอน บางคนยังได้ว่าวิธีการของตนเอง ให้เสร็จสิ้น เพราะคุณจะไม่มีทางเลือก แต่รบกวนพวกเขาทันทีที่พวกเขาเริ่มต้นเพื่อไปที่สิ่งอื่น) When you interrupt, be ready to say something about what you hear them saying. Don’t go for a deep psychological explanation. Something simple and to the point, but if possible, something that reflects something positive about them. Don’t be surprised if they start to talk over you—many people talk over everyone else because they are afraid of criticism. Again, say, “Wait, I’d like to finish my thought now,” and then say what you were going to say about them. Don’t stop with a comment about them. Add some experience of your own that will confirm that you understand what they’re experiencing. A memory of a similar event, a similar feeling, a funny story—anything that gives you a chance to share your own experience but that you can tie to theirs. Stop the conversation when it goes on too long. It’s really not damaging to tell someone who you’ve been listening to for more time than you have to spare (and more than you want to give away) that you’re really sorry, but you have work you have to do and you’ll have to continue this conversation later. And if they are the kind of person who comes back later to continue the conversation, just say, “No, sorry, I’m busy right now"—because, finally, you have the right to protect your own boundaries.
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