Your email was received and we will respond as soon as possible (usually within 24 hours during the week, a little longer on the weekends). In the mean time, please do check out our Help Center, since answers to many frequently asked questions can be found there. The link is https://support.fullscreen.net (need to be a current partner to access).
*PLEASE ALSO REPLY WITH A LINK TO YOUR CHANNEL* if you did not include it in your initial email.
Thanks in advance for your patience while we review your support inquiry.