Dear K' Suchada,
During my last visit, you have a concerned on above mentioned style and I had explained to pay attention to the sewing of IBE operation. I got info from Angie after her recent visit that BFT is following up ZLL of this style 11-1416 for customer Sloggi & the mechanic don't even look at the attachment in the guide specification in setting up the machine for new sewing operation which end up with sewing difficulty. This is a serious mistake and would like to know why mechanic failed to follow this guide spec mentioned in the AD ? Is this the practise by BFT neglecting the attachment guide spec ? Waiting for your investigation and let us know in return corrective and preventive action in return. Thank you