Hiring over recent years means that
employees with less than two years’ service
now represent 36% of our global workforce
(up from 20% in 2012). This provides a
greater balance in terms of refreshing talent
and retaining organisational experience.
The composition of our international
workforce has also changed with our
business focus. This can be seen in the
Sales and Marketing figures below, which
shows an increasing concentration in
Emerging Markets.
Voluntary employee turnover increased
marginally to 9.2% in 2015 from 8.8% in
2014. However, the voluntary employee
turnover rate among our high performers in
2015 reduced to 4.0% from 6.8% in 2014.
We seek to reduce regretted turnover
through more effective hiring and induction,
high-level reviews of resignations, risk
assessments and retention plans.