CASE STUDY – CROSSFUNCTIONAL MEETING
• Observation results: Review meeting
• All development programmes currently active were required to present and discuss progress at format review meetings held in a regular timeslot every two weeks.
• The central aim of reviews was to achieve planned and formally scheduled phase-exit events.
FACTORS INFLUENCING
PRODUCT SUCCESS OR FAILURE
• Product advantage - product superiority in the eyes of the customer, real differential advantage, high performance-to-cost
ratio, delivering unique benefits to users. Customer perception is the key
• Market knowledge - the homework is vital: better predevelopment preparation including initial screening, preliminary market assessment, preliminary technical appraisal, detailed market studies and business/financial analysis.
• Clear product definition - this includes defining target markets, clear concept definition and benefits to be delivered, clear positioning strategy, a list of product requirements, features and attributes or use of a priority criteria list agreed before development begins.
• Risk assessment - market-based, technological, manufacturing and design sources of risk to the development project must be assessed, and plans made to address them.
• Project organization - the use of cross-functional, multidisciplinary teams carrying responsibility for the project from beginning to end.
• Project resources - sufficient financial and material resources and human skills must be available.
• Proficiency of execution - quality of technological and production activities, and all pre-commercialization business analyses and test
marketing; detailed market studies underpin new product success.
• Top management support - from concept through to launch. Management must be able to create an atmosphere of trust, coordination and control