Nat,
As our discuss to create new scope of work as mentioned in above subject to support in sales phase, there is beneficial for customer side and us as below.
For customer side,
1. Clearer scope of work because in practical not only perform engineering work but also some other work shall be implement such as safety, quality, qualified workmanship, etc.
2. Customer can compare base on apple to apple
For our side,
1. We start to say what we do since sales phase. In the past we mostly proposed only number of apparatus, scope of work in engineering term, some talking about another we work but not establish in document. Here is good start and it can be used as common for the next proposal.
2. Get more opportunity to win in each proposal because there is more clear in every scope of work, not only in engineering.
3. If we get loss, we may think that the customer do not need to use whole working standard we proposed then I will know customer buying behaviour better.
Jom,
I would like Nat to share what he did in next operation meeting. I think half an hour is enough.
Thank you.
Cheers.