We stayed at this Best Western for 3 nights in London. The hotel is just down the street from the Victoria train station which was very convenient. The staff were very friendly and the room was very clean. Our room was literally behind the front desk, so it could get a little noisy some nights with drunk people coming back to the hotel late. It wasn't really an issue though. You can buy the Hop-On-Hop-Off bus tickets from the hotel front desk as well. There was a breakfast downstairs in the mornings. The room can get quite crowded as it's not too big, but the breakfast is very good. I would recommend this hotel for sure!