the goods were damaged there are cracks on the goods
enclosed photographs of the damaged goods
send wew goods to replaece the damaged ones
the damage of order #jk123
hat you received the wrong quantity
thank you for you email concerning you order #jk123 we aes sorry to hear that you received the wrong quantity.we have discovered that this was caused by a software problem. we will send you the remaining 10 mp3 players immediately, free of delivery change
please accept our apologies for the inconvenience. we look forward to doing business with you again in the futu