First talking about the rose bushes:
excellent service by the staff
listens and answers politely and sort the problems.
affordable price of tickets
Has a strong workforce of over 37,000 employees
focus on quality
expecting to grow more in coming years
promotional strategies such as discounts and offers
A status symbol amongst Corporate/Business men
Being the largest member of Star Alliance they have scope to acquire some smaller players
None of its member declared bankrupt
Lets turn to thorns: