At present, I have the position of Assistant Manager, laundry Department at the Siam Kempinski hotel. I have responsibilities for the laundry operation, supervise and control laundry operation, possess a complete knowledge of all areas in the laundry operation. I assist Laundry Manager on the following issues.
• To manage the Laundry training system to ensure that associates have the necessary framework and skill to perform their job efficiently and effectively.
• To develop purchase specification, handle and store stock according to stock control procedures.
• To take appropriate actions to resolve guest complaints.