Taking into consideration each aspect, it was determined that RU students
evinced the greatest levels of satisfaction in regard to services in the aspect of
location. Perhaps this was because students found e-testing services to be
convenient and adequate in view of the numbers of students desirous of being
tested. Next in descending order was satisfaction with services in the aspect of the e-testing
system because such services were seen as being more convenient than the
taking of final examinations under the old system.