The researcher used five qualitative data analysis steps, including data logging, anecdotes, vignettes, data coding and thematic analysis (Akinyode and Khan, 2018). The final step is the thematic analysis. Next, the researcher identified themes within qualitative data by categorising the code, based on recorded interviews and field notes. Then, the researcher further utilised a siX-stage framework (Braun and Clarke, 2006) for performing a thematic analysis which consists of (1) data familiarisation; (2) open coding-create initial codes; (3) categorising of themes; (4) analyse themes; (5) final themes discovery and (6) narrating