15. Demonstrates leadership skills in motivating a group of people toward a common goal.
It is possible to have very talented employees who are not particularly productive as a work unit.
It often takes leadership skills to get everyone one pulling in the same direction – in other words,
to build a strong and effective team in which everyone feels vested in the success of the unit.
I think the process of building and maintaining teamwork also includes regularly soliciting input from employees about how the work could be done better and faster, how customer service could be improved, etc. I would add “vision” here, and the ability and willingness to share that vision with employees. I also believe that if you are trying to build a team concept, involving employees in drafting policies that may affect them is helpful. I specifically failed to do that in developing a
dress code” for my office in one agency and (barely) lived to regret it.