The study was conducted at India’s biggest retail company, which has developed expertise in Supply Chain Management of consumer product categories such as Fashion, Food and General Merchandise. The company operates from 60 strategically located hubs, servicing more than 2600 retail outlets spread across the length and breadth of India. Its network of facilities and specialized expertise enable it to manage more than 3 million SKUs per year. This requires 30 distinct supply chains to be managed simultaneously, each with their own specific requirements that require customized solutions.
Out of the three warehouses where the study was taken up, one had automated WMS and the other two warehouses were manually run and had a high cycle time of 773 minutes. The retail chain company possessed three more warehouses which were catering to a total of 14 stores across south India. With the company planning to add more stores and establish a