the basic psychology of communication
guiding principles for communicating
the importance of group communications
a training program known for improving the talks given by supervisors to their groups
practical tips about presentation aids
and upper management's role in group communication.
No attempt is made to cover all (or even most) aspects of the group communication process. The aim is simply to present enough information to help supervisors understand the basics, and to improve skill in with groups.
BASIC PSYCHOLOGY OF COMMUNICATION