If the GUEST has not obtained cancellation insurance or if cancellation insurance does not apply: For accommodation (rooms and beds)
• Which is cancelled later than 7 days (168 hours) or later than 6 pm on the day prior to arrival, STF retains 100% of the price of the booking. Please refer to Pricing, as well as to the confirmation that applies to the facility in question.
For other scheduled events, packages and activities
• Which are cancelled 29 – 15 days prior to arrival, STF retains 25% of the price for the booking.
• Which are cancelled 14 – 8 days prior to arrival, STF retains 50% of the price for the booking.
• Which are cancelled 7 days or fewer prior to arrival, STF retains 100% of the price for the booking.