Employee: hello, Sales Department.
Anna: hello, may I speak to miss .Sarah Green, please.
Employee: I’m sorry, her is in executive meeting at the moment. Would you like to leave a message.
Anna: yes, please. Would you tell her that Miss Anna would like to talk to her.
Employee: excuse me how do you spell your name, please.
Anna; A-N-N-A
Employee: yes …… anything else.
Anna: ask her to call me back at 0892-7854 as soon as possible Anna: yes, that’s right. Thank you very much.
Employee: you’re welcome I’ll certainly pass your message on to miss . Sarah Green . Good bye.
Anna: good bye.